Ray Bixler, CEO
Steve Jobs once famously said, “The secret of my success is that we have gone to exceptional lengths to hire the best people.” Before SkillSurvey, employers had to go through exceptional lengths just to get any feedback from references so they could find the best people. The inception story of SkillSurvey begins with the goal to forever change reference checking and make it more useful and relevant in hiring decisions.
Today, SkillSurvey’s HR solutions have expanded from reference checking to include SkillSurvey Source®
, which allows employers to find new job candidates and expand their talent pipelines through references and referrals. And this year, SkillSurvey is introducing its Post-Hire platform, an all-in-one solution that will help organizations gather data at critical stages in the new employee lifecycle that will help them engage and retain their new hires. The ability to consolidate recruiting, onboarding, engagement and exit interview data all in one platform offers a unique advantage.
The company’s long-time CEO, Ray Bixler, is an expert in the human capital management space and is passionate about the idea of assisting organizations in hiring and retaining the best talent. “Our founders realized there was a fundamental gap in reference checking,” says Bixler. The age-old validation act on a would-be hire was often met with summary or irrelevant data when calls were directed to HR departments. The time-consuming process offered nothing on important competencies such as a candidate’s workplace behaviors, thinking capabilities, problem-solving abilities and inter-personal skills. This resulted in poor hiring actions and high employee turnover that affected the organization’s progress goals.
SkillSurvey’s team realized there should be a better way. “We asked ourselves—can reference checking be improved to help organizations get the most important data about their would-be hires? With over a decade of work that includes amassing and researching billions of points of data, completing numerous scientific validity, predictive, and compliance studies, which has been peer-reviewed and published, we have proved that our confidential and scientific process leads to better post-hire performance ratings and lower first-year turnover for cause,” cites Bixler. Plus, it gives talent teams back an estimated 90 percent of their time they would have spent reference checking.
We help organizations find and retain the great people who will continually deliver the best
The SkillSurvey Reference®
platform includes a proprietary job and behavioral specific survey library that aligns with thousands of job positions, so reference responses relate to the skills that matter for success in that role. The cloud-based solution provides a confidential process for references to provide feedback on a job candidate. On average, more than four references provide feedback in just over one business day. Once the feedback is submitted, recruiters can provide hiring managers with a comprehensive report, interview guides and candidate comparison reports.
SkillSurvey also has several other platforms, born out of its data-driven solutions to assist organizations in assessing individuals. In healthcare, SkillSurvey Credential OnDemand digitizes the peer referencing process to help medical staff services departments verify credentials and speed hiring of would-be doctors and allied health professionals. In higher education, its Career Readiness platform allows institutions and their career services offices automate the collection of feedback following student internships and work experiences. This can provide students with insights to upgrade their skills and prepare for the workplace.
With these capable solutions in its portfolio, SkillSurvey has graduated into an organization that extends value to the entire recruitment management space. The company’s major differentiators lie in its solutions’ seamless ease of use along with the science-driven, analytical and compliance capabilities that allow clients to gain valuable and predictive hiring insights at ease but also remain secure that hiring processes are free from bias. These competencies have assisted SkillSurvey in expanding into multiple verticals, including healthcare—having brought over a thousand hospitals and healthcare organizations on board —along with a diverse array of other industries.
SkillSurvey has had numerous associations with clients across industries that speak volumes about the specialization it brings to reference checking. For instance, Bixler cites a partnership with technology leader, DocuSign to enhance their sales representative hiring processes. Notably, the reps that were hired through SkillSurvey’s solution “dramatically outperformed” those that were hire without reference feedback. Following its success, sales leadership mandated the usage of SkillSurvey’s platform in their sales hiring processes.
The above instance alone is enough to ascertain the promise SkillSurvey holds for the market. The company’s product plans are precisely focused on three keywords: Innovate. Expand. Extend. “All in all, we help organizations find and retain the great people who will continually deliver the best at every stage of the talent lifecycle,” concludes Bixler.