Ryan P. McColgan, Vice President Sales & Marketing
It is interesting how time clocks have transformed over the years. From serving just as punch-in and punch-out devices, they have now become a pivotal source of collecting, recording, and tracking crucial employee data. Amidst this ongoing evolution, Accu-Time Systems (ATS), a Connecticut-based company, has established itself as the cornerstone in this space. ATS has been offering their innovative time clocks and time tracking solutions to the human capital management industry since 1991. “We have been building the most durable and reliable employee time clocks that are designed to last and seamlessly integrate into client systems and to help their businesses grow,” mentions Ryan P. McColgan, Vice President Sales and Marketing of Accu-Time Systems.
With its legacy, ATS’s solutions have been the preferred choice for the value-added resellers (VARs) across the world, who typically bundle ATS time clocks with their payroll or workforce management software and sell these to their customers for their time tracking needs. ATS’s robust time clocks track critical employee data at the right time and place and deliver it to the backend system of the end-users.
ATS developed one of its new generation solutions in 2013, called TimeCom™. This customizable time tracking solution for Workday and Oracle customers easily integrates with Workday Time Tracking and Oracle HCM Cloud Time and Labor. It consists of a physical time clock, a cloud-based middleware that integrates with the end user’s backend application, and a web-based portal that provides end-users with easy visibility into the system and management of the time clocks.
TimeCom is a validated and certified solution, hosted by ATS, with the best customer support in the industry, giving it an edge over contemporary solutions. It comes with a plug & play installation and flexible functionality, making it capable of meeting the client’s changing business requirements while allowing for easy worldwide deployment. An added advantage is the affordable monthly subscription that makes it a viable option for its numerous customers.
Similar to TimeCom is the company’s AccuCloud™ solution, which seamlessly integrates with any workforce management, time and attendance system, HCM or ERP application, and other backend systems. The simple integration enables a faster go-to-market. “AccuCloud is the TimeCom for VARs. It is scalable, software agnostic, and cloud-based,” states Ryan. The functionality and ease-of-use of AccuCloud allow the VARs to exclusively focus on their business while ATS captures the client time and attendance data in the front end and transfers it to the backend. Furthermore, with AccuCloud, software vendors don’t have to build a time collection software and merge it with a time clock because it is all pre-built and customized. The only requirement that vendors have to fulfill is to build the integration between their backend system and ATS-hosted cloud-based instance. “When we work with our business partners, we aim to do most of the heavy lifting while making it easy for them to adopt and integrate our products into their businesses and leverage the maximum benefit from the software,” mentions Ryan.
We have been building the most durable and reliable employee time clocks since 1991 that are designed to last and seamlessly integrate into client systems and help their business to grow
With innovation as their key feature, ATS presents an extensive portfolio of time clocks, such as Stride80, which has an Android version 8.1 operating system. It offers multiple clock-in options, such as keypads, biometrics, badge readers, a built-in presence sensor that enhances employee data security, and a LED indicator light bar with designated colors to indicate different employee functions or other information. Other prominent products from the ATS catalog include Maximus, Prodigy, and Paymate, which give a wide range of options for resellers to choose from, based on factors like complexity, cost, customer application, and more.
ATS’ solutions have been offering the ideal scenario of eliminating “buddy punching” problems, enhancing HR activities for enrolling employees through the biometrics, and going beyond simple time data collection. ATS’ products also assist with employee attestations, employee self-service, time off requests, schedule viewing, accrual viewing, punch review, and other services. Today, amidst the pandemic, ATS is enabling organizations to seamlessly transit toward a touchless experience with their Swipe & Go feature.
What ATS does best, next to designing and building time clocks and integration solutions, is provide excellent support. The company’s support team works closely with its resellers and end-users to implement and maintain the products. They take customers through the discovery process to identify their needs and create best-in-class solutions. After going live into production, the customers select a service level agreement (SLA) that, among other features, determines the response time that ATS will provide. On the hardware front, ATS offers an Express Exchange Service (EES), which serves as a hardware insurance policy in the event of clock damages by providing a pre-configured clock that is sent to the client overnight. The client can return the damaged clock for repair while they install the new clock for immediate use.
With industry-expertise and longevity as the hallmarks of their solutions, ATS’s client roster boasts several eminent clients across multiple industries—the American Red Cross being one of the most notable among them. The Red Cross decided to transform their existing payroll and time management solutions, which drove them to approach ATS. ATS delivered time clocks fully customized with their required configurations. They installed 210 Accu-Time Systems’ PeoplePoint™ Plus time clocks in and around 140 US Red Cross locations. These time clocks included faster badge readers with an intuitive user interface that enabled employees to swipe quickly. Additionally, The American Red Cross can relocate time clocks as per their shifting requirements and swiftly get replacement time clocks, when needed, through Express Exchange Service.
Over the years, ATS has won its customers’ trust and built long-term relationships through in-depth communication. In their journey ahead, ATS will continue to examine its client’s needs and deliver the best-suited technologies and solutions for their requirements. This will enable them to execute their vision of offering customers the most affordable, efficient, and easy-to-integrate solutions and help those customers focus on their businesses better.